Post-Connections notes: Chron.com

Continuing yesterday's summary of my comments from the Connections conference, here are some thoughts on Chron.com, the Web site of the Houston Chronicle:

• The left-rail navigation is alphabetical. Several usability studies have said such navigation lists are harder to use than normal (categorical) lists. (I've discussed this topic previously.)
• It's great to see the clearly labeled last-updated time at the top of the home page. It'd be even more helpful (for non-U.S. readers) if the acronym "CST" were explained. There's no doubt people in Houston will know it means "Central Standard Time," but readers from other parts of the world -- visitors from Australia who stumble upon chron.com via a Google search, for instance -- might not. "CST" is a prime candidate for the <acronym> tag (as previously discussed); or, better yet, the word could be linked to a page explaining this particular time zone in depth, and providing a means for users to convert their own time zone to Houston's.
• At the top left of the home page, I see three links: "ARCHIVES", "MAKE THIS YOUR" and "HOME PAGE". I pity the user who clicks that third line, thinking it's a link to the home page. These small annoyances pile up quickly.
• On the lower right of the entertainment page, what's the difference between "Extras" and "Specials"? I'm sure the Chron.com producers know how they differ -- but, at face value on this Web page, they look to be the same thing. Some more descriptive keywords would help.
• The home page's basic, one-field search box has a "Clear" button -- a practice often discouraged because it causes more trouble than it's worth. Particularly for a one-field form, a "clear" button is unnecessary.
• On the home page, the labels "Today's top stories" and "Other news" are unnecessary; they communicate nothing that the visual design itself doesn't. And the former occupies precious screen real estate.

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